Perform a firm longpress on the Duo Mobile notification from the lock screen to reveal the "Approve" or "Deny" actions. The actions presented to you when you respond to the notification depend on your organization's Duo policy settings, such as whether or not you can approve the login request without PIN or biometric verification. You can respond to Duo Push requests from the iOS lock screen or banner notification. If you made a mistake but the login isn't suspicious, tap No to deny the request without reporting it. If you aren't trying to log into an application or service protected by Duo and don't recognize the request, tap Yes to notify your organization's Duo administrator. You’ll be asked if this was a suspicious login. If you get a login request that you weren't expecting, press Deny to reject the request. If you choose to authenticate with Duo Push, you'll get a login request sent to your phone - just press Approve to authenticate. Now you're able to respond to Duo Push authentication requests, or generate passcodes to log in to applications. You'll see your newly-added Duo account in the accounts list. Return to the accounts list to exit the new account process. Tap Allow notifications to permit notifications from Duo Mobile in iOS settings.
You'll see new Duo Push requests when they arrive at your device, and can approve or deny from the notification without opening the app. Respond to Duo Mobile even faster by enabling notifications. If you feel comfortable using Duo Mobile to log in to applications you can tap Skip. Tap Practice now to go through some training screens like this one. It's a good idea to take a few minutes to practice approving and denying Duo authentication requests if you haven't used Duo before. Give the new account a name to complete adding it to Duo Mobile. If you're prompted to allow Duo Mobile permission to use your device camera, please grant it. Use your camera to scan the barcode shown by Duo Enrollment in your browser. To proceed with adding your initial Duo account to Duo Mobile, tap Use a QR code. Launch Duo Mobile and step through the introduction screens. When you enroll in Duo for the first time and choose to add an iOS device or use Duo Push, you're shown a barcode to scan with the Duo Mobile app to complete activation. The "System Info" section shows the app version. To see which version of Duo Mobile is installed on your device, go to the iOS Settings menu, then scroll down and tap Duo Mobile. Supported Platforms: The current version of Duo Mobile supports iOS 13.0 and greater. Find the latest version of Duo Mobile in the App Store.
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